Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of mary malone

mary malone

August 22, 2024

5  out of  5
rating by mary malone
"Both Joe and Kim have been amazing! Kim is extremely knowledgeable and got us a better rate, and I didn't think that was possible but they did it! So happy I made the switch to State Farm!"
We responded:
"Thank you, Mary for the incredible review. Everyone in our office from the receptionist to the licensed staff do an incredible job. Tell Ted i said hello. Joe"
Profile photo of Wayne Kissler

Wayne Kissler

June 4, 2024

5  out of  5
rating by Wayne Kissler
"I am a State Farm Agent in Greenwood, IN and I referred a very good friend who was purchasing a home in Arizona to the Joe Lankau Agency. Kim D called the referral right away and provided my friend remarkable customer service....and the State Farm home quote was half the competitors quote. Kim D is awesome!"
We responded:
""Thank you, Wayne, for your 5-star review and for referring your friend to us! We're glad to hear that Kim provided remarkable customer service and helped you choose the right home insurance plan for your needs. We greatly appreciate your feedback! -Joe""
Profile photo of Lisa Montgomery

Lisa Montgomery

June 1, 2024

5  out of  5
rating by Lisa Montgomery
"Just wanted to give a shout out to an amazing set of people!! Kim is amazing and goes out of her way to be helpful. You ways get a friendly voice when u call. They actually return phone calls quickly! If your looking for good old fashion customer service then these are the people you need to do business with. My family has been with them for over 16 years. Highly recommend them!"
We responded:
"Thank you Lisa for the amazing review. Kim is the best in the business Joe"
Profile photo of robert gordon

robert gordon

March 22, 2024

5  out of  5
rating by robert gordon
"Allstate sent my renewal notice! My premium went from $2100 a year to $5100. No one could tell me why at corporates except to say it is bcz that is what we charge. I had 30 yrs with them and not a single claim. I called Joe at State Farm and made an appointment with Kim. Kim is fantastic , knowledgeable and a great sense of humor. In 1.5 hrs, I got better coverage on auto (saved$400 ) home saved ($2500) with better coverage and she made sure the coverages on my umbrella where what Hagerty insurance needed for my car collection. I would recommend them to my family and friends. Job well done"
We responded:
" Thank you for the review Robert. Kim is fantastic!! Let Kim or anyone here at our office know what your future needs are Drive Safe Joe"
Profile photo of Phil

Phil

March 8, 2024

5  out of  5
rating by Phil
"Joe Lankau's office is great and a pleasure to work with. When I moved here a couple of years ago I shopped insurance and they had the best rates. I also like dealing with a local business and building a relationship with them. Kim is outstanding and always extremely helpful. If you are looking for a local insurance agent look no further."
We responded:
"Thanks Phil for the 5 Star review. Kim, Trish,Lindsay and myself will continue to do outstanding service. Come in the office anytime. Always great to see you!!! Joe"
Profile photo of Terry Wohlgenant

Terry Wohlgenant

February 27, 2024

5  out of  5
rating by Terry Wohlgenant
"Love working with everyone at Joe Lankau's office. They are always helpful, professional and a joy to work with."
We responded:
"Thank you, Terry. We appreciate your review and business. All of us here will continue to be your "Good Neigh-Bah" :) Joe "
Profile photo of Cary Snider

Cary Snider

February 14, 2024

5  out of  5
rating by Cary Snider
"Kim from Joe Lankau's office has helped me with over 300 policies over 10 years. I couldn't imagine working with anyone else. Her professionalism and friendship has made the Insurance experience such an easy one. I will always appreciate the efforts of this office!"
We responded:
"Cary Wow!!! thanks so much for the review!!! Kim goes far beyond the extra mile, She is amazing. In fact, the whole staff here is incredible also. Thanks again! Joe "
Profile photo of Crystal Gonzales

Crystal Gonzales

February 14, 2024

5  out of  5
rating by Crystal Gonzales
"Great staff and super friendly helped me out with auto, life and homeowners! Lindsey is great and very knowledgeable!"
We responded:
"Thank you, Crystal, Lindsay and myself greatly appreciate your review. Oh and....we value you and all our clients immensely!!! Joe"
Profile photo of joe phoenix

joe phoenix

November 18, 2023

5  out of  5
rating by joe phoenix
"I have been with Joe's office at least 15 years. I cannot say enough good about the entire staff. Especially Kim Delbarto. Service with integrity"
We responded:
"Joe Phoenix, Thank you for your business over the years. Kim is incredibly talented. She, Patricia and Lindsay are an awesome team. Thanks Again Joe Lankau "
Profile photo of Lindsay Moore

Lindsay Moore

August 17, 2023

5  out of  5
rating by Lindsay Moore
"Best in all of Arizona!"
We responded:
"Thank you so much Lindsay. Our Team will continue to meet that/your expectation. With Much Gratitude Joe"
Profile photo of Cynthia Stewart

Cynthia Stewart

August 3, 2023

5  out of  5
rating by Cynthia Stewart
"Very knowledgeable, professional and caring office staff. Always at the ready for any question or concern I might have. I thought my office that I left behind in my old state was irreplaceable. I've found another great gem of a State Farm Office here! I'm so happy for that!"
We responded:
"Cynthia, Thank you for the awesome review. We greatly appreciate and you, and value your business. Sincerely Joe"
Profile photo of Heather Kanouff

Heather Kanouff

May 26, 2023

5  out of  5
rating by Heather Kanouff
"I switched over to Joe Lankaus office because I was looking for personalized customer service; I have not been disappointed! His assistant, Kim, is on top of everything and I can always get the help I need without having to call an 800 Number. If you're shopping around, I definitely recommend them."
We responded:
"Heather, We here at Joe Lankau State Farm, appreciate your supportive review. Kim has 30 years+ experience with this agency. State Farm and our Policyholders are incredibly fortunate to have her. Joe"
Profile photo of benoit pecqueur

benoit pecqueur

May 26, 2023

5  out of  5
rating by benoit pecqueur
"I would like to express my utmost appreciation for Kimberly, the State Farm agent who provided me with exceptional service and support. From the moment I reached out to her, she went above and beyond to ensure that my insurance needs were met with the highest level of care and professionalism. Kimberly's knowledge and expertise in the insurance industry were evident in every interaction. She patiently listened to my concerns and thoroughly explained various policy options, making sure I had a clear understanding of what each entailed. Her ability to break down complex information into easily digestible terms was truly impressive and helped me make informed decisions. What stood out the most about Kimberly was her exceptional customer service. She was always prompt in responding to my inquiries, providing me with the information I needed in a timely manner. Her attention to detail and commitment to addressing my specific needs gave me a sense of confidence and trust in her abilities as an agent. Furthermore, Kimberly's dedication to going the extra mile was evident in her personalized approach. She took the time to understand my unique circumstances and tailored her recommendations accordingly. This level of attention and care made me feel valued as a customer and reassured me that I was in capable hands. Throughout my experience with Kimberly, her professionalism and friendly demeanor were constant. She created a warm and welcoming environment, making it easy to communicate and build rapport. Her genuine interest in ensuring my satisfaction was evident in every interaction. In conclusion, I cannot speak highly enough of Kimberly's exceptional job as a State Farm agent. Her expertise, commitment to customer service, and personalized approach make her an invaluable asset. I wholeheartedly recommend Kimberly to anyone seeking a knowledgeable, dedicated, and caring insurance professional."
We responded:
"Ben, Thanks for the incredible review. I'll pass it on to Kim. Joe"
Profile photo of Cris C

Cris C

January 25, 2023

5  out of  5
rating by Cris C
"Kim was very attentive & helpful. Quickest easiest insurance call I’ve ever made. If you have insurance anywhere else, oof. Change over today, you’ll be happy."
We responded:
"Cris, Thank you for the awesome review. Kim has decades of State Farm knowledge and experience. We all here at the agency value you your business. Joe"
Profile photo of Richard Dugan

Richard Dugan

January 22, 2023

5  out of  5
rating by Richard Dugan
"Excellent, professional, knowledgeable service."
We responded:
"Thank You Richard for your 5 Star rating and review. Our goal is to continue to meet that high expectation. Joe"
Profile photo of First Class Transportation

First Class Transportation

January 22, 2023

5  out of  5
rating by First Class Transportation
"Kim in the office is absolutely fantastic. When ever we have needed some assistance,she has been very quick to respond with a solution.Pleasure doing business at this office."
We responded:
"Jeff, It is a pleasure doing business with you as well. I agree. Kim always has solutions and is a valued and integral part of our team. We appreciate your trust in us. Joe"
Profile photo of Kevin

Kevin

January 19, 2023

5  out of  5
rating by Kevin
"Best office crew ever, excellent customer service and good rates. Been with then over 10 yrs. More than happy & I recommend Joes crew for your insurance needs."
We responded:
"Kevin, We all thank you so much for your business over the last ten years. And the years to come. Joe "
Profile photo of mere hand

mere hand

January 10, 2023

5  out of  5
rating by mere hand
"Have been associated with this state farm office since 1990 and have always had the best experiences."
We responded:
"Meredith, I would like to thank you for your association with Sate Farm and our office for the last 33 years!!! We are here for you. Always Joe"
Profile photo of Gekkota518

Gekkota518

December 19, 2022

5  out of  5
rating by Gekkota518
"My wife and I have been customers of Joe Lankau State Farm Insurance for many years. I have always been treated as a valued customer. I have worked primarily with Kim Delbarto at the office. She has helped me determine the types of coverage for our needs and has never been pushy regarding add-ons. She has personally assisted with claims I have required and follows up to make sure I am satisfied. She provides excellent customer service!"
We responded:
"Hi, thanks so much for your kind words. Kim is a great asset to our team. Thank you for your ongoing loyalty!! Joe"
Profile photo of Mike Kozlowski

Mike Kozlowski

May 24, 2021

5  out of  5
rating by Mike Kozlowski
"Always enjoy dealing with Kimberly, very quick turnaround on any request!"
Profile photo of David Welch

David Welch

March 19, 2021

5  out of  5
rating by David Welch
"We have been with this office for almost 10 years and have our home, multiple autos, and a rental property with them. During this time we've had a couple of claims and have been very satisfied with their response. I especially enjoy working with Kim. She is the absolute best! I highly recommend them."
We responded:
"Thank you for the great review. We appreciate your continued business. Joe"
Profile photo of Scott Gaertner

Scott Gaertner

February 18, 2021

5  out of  5
rating by Scott Gaertner
"Joe did a great job for an investment home I bought and also helping one of my clients. Great guy."
We responded:
"Thank You Scott!! We appreciate your business and referrals."
Profile photo of Dana Voigt

Dana Voigt

November 29, 2020

5  out of  5
rating by Dana Voigt
"Joe, Kim, and Team are all amazing! They get to know you, listen to your needs, and are always extremely friendly and happy to talk to you!"