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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Heather Kanouff

May 26, 2023

5  out of  5 rating by Heather Kanouff
"I switched over to Joe Lankaus office because I was looking for personalized customer service; I have not been disappointed! His assistant, Kim, is on top of everything and I can always get the help I need without having to call an 800 Number. If you're shopping around, I definitely recommend them."

benoit pecqueur

May 26, 2023

5  out of  5 rating by benoit pecqueur
"I would like to express my utmost appreciation for Kimberly, the State Farm agent who provided me with exceptional service and support. From the moment I reached out to her, she went above and beyond to ensure that my insurance needs were met with the highest level of care and professionalism. Kimberly's knowledge and expertise in the insurance industry were evident in every interaction. She patiently listened to my concerns and thoroughly explained various policy options, making sure I had a clear understanding of what each entailed. Her ability to break down complex information into easily digestible terms was truly impressive and helped me make informed decisions. What stood out the most about Kimberly was her exceptional customer service. She was always prompt in responding to my inquiries, providing me with the information I needed in a timely manner. Her attention to detail and commitment to addressing my specific needs gave me a sense of confidence and trust in her abilities as an agent. Furthermore, Kimberly's dedication to going the extra mile was evident in her personalized approach. She took the time to understand my unique circumstances and tailored her recommendations accordingly. This level of attention and care made me feel valued as a customer and reassured me that I was in capable hands. Throughout my experience with Kimberly, her professionalism and friendly demeanor were constant. She created a warm and welcoming environment, making it easy to communicate and build rapport. Her genuine interest in ensuring my satisfaction was evident in every interaction. In conclusion, I cannot speak highly enough of Kimberly's exceptional job as a State Farm agent. Her expertise, commitment to customer service, and personalized approach make her an invaluable asset. I wholeheartedly recommend Kimberly to anyone seeking a knowledgeable, dedicated, and caring insurance professional."

Cris C

January 25, 2023

5  out of  5 rating by Cris C
"Kim was very attentive & helpful. Quickest easiest insurance call I’ve ever made. If you have insurance anywhere else, oof. Change over today, you’ll be happy."

Richard Dugan

January 22, 2023

5  out of  5 rating by Richard Dugan
"Excellent, professional, knowledgeable service."

First Class Transportation

January 22, 2023

5  out of  5 rating by First Class Transportation
"Kim in the office is absolutely fantastic. When ever we have needed some assistance,she has been very quick to respond with a solution.Pleasure doing business at this office."

Kevin Wright

January 19, 2023

5  out of  5 rating by Kevin Wright
"Best office crew ever, excellent customer service and good rates. Been with then over 10 yrs. More than happy & I recommend Joes crew for your insurance needs."

mere hand

January 10, 2023

5  out of  5 rating by mere hand
"Have been associated with this state farm office since 1990 and have always had the best experiences."

Gekkota518

December 19, 2022

5  out of  5 rating by Gekkota518
"My wife and I have been customers of Joe Lankau State Farm Insurance for many years. I have always been treated as a valued customer. I have worked primarily with Kim Delbarto at the office. She has helped me determine the types of coverage for our needs and has never been pushy regarding add-ons. She has personally assisted with claims I have required and follows up to make sure I am satisfied. She provides excellent customer service!"

Mike Kozlowski

May 24, 2021

5  out of  5 rating by Mike Kozlowski
"Always enjoy dealing with Kimberly, very quick turnaround on any request!"

David Welch

March 19, 2021

5  out of  5 rating by David Welch
"We have been with this office for almost 10 years and have our home, multiple autos, and a rental property with them. During this time we've had a couple of claims and have been very satisfied with their response. I especially enjoy working with Kim. She is the absolute best! I highly recommend them."

Scott Gaertner

February 18, 2021

5  out of  5 rating by Scott Gaertner
"Joe did a great job for an investment home I bought and also helping one of my clients. Great guy."

Dana Voigt

November 29, 2020

5  out of  5 rating by Dana Voigt
"Joe, Kim, and Team are all amazing! They get to know you, listen to your needs, and are always extremely friendly and happy to talk to you!"